Cancellation Policy

【Cancellation Policy】
Regular reservation
From 14 days before check-in, 50% of the total accommodation fee
Non-refundable from 3 days before check-in

Early bird discount 60 days
After booking, 50% of the total accommodation fee
Non-refundable from 30 days before check-in

【Changes in the number of guests or cancellations after the reservation】
Please send us by e-mail or LINE.

【Covid-19 】
Unconditional cancellation of reservations due to changes in the Covid-19 situation will not be applied. The cancellation policy will be applied as usual.

【Contact for reservations】
The smoothest way to contact us is on LINE APP. When contacting us, please send us your name and reservation number at the beginning of your message.

E-mail
customer@contexted.osaka.jp