Terms and Conditions (House Rules)

Check In・Check Out
Check in : 16:00〜
Check Out 11:00

We need to submit following inforamtion for all guests staying in the house for Lodger’s Registry Book:
1. Full Name
2. Home address
3. Occupation
4. Passport copies

Once we receive the information, we will send you the HOUSE GUIDE having the following information.
1. Transportation from Kansai International airport to the nearest station
2. Direction from the nearest station to the house (with street view photos)
3. Check-In/Out instructions
4. Appliance and amenities instructions

To know more about the new law here in Japan, please feel free to visit: Ministry of Land, Infrastructure, Transport and Tourism [Minpaku]

Please adhere to the following house rules.
By completing your booking, you agree to the following house rules: Thank you for your understanding.

●Use by non-registered customers

Only guests with reservations may use the room.
Any guest found to be in violation of the house rules will be asked to leave the room immediately without refund. In addition, a penalty of 20,000 yen per night will be incurred if the number of guests exceeds the number of reservations.

●Use of beds

The use of beds in excess of the number of persons reserved is not permitted. If the number of beds is found to be in excess of the number of guests, the guests will be charged for the number of beds in proportion to the number of guests in the room.

●Noise

“Please be careful not to disturb neighboring residents, especially around the entrance and garden. Please be especially quiet between 10:00 p.m. and 8:00 a.m.
In the event of a visit by police officers or other trouble, you may be asked to leave the apartment immediately without refund, even if it is in the middle of your stay.”

●No parties

Parties are not allowed indoors or on the premises.

●Delayed check-out

In the event that a guest does not follow the house rules and causes a delay in the arrival of the next guest, the guest will be required to pay a deposit to the host.

●Damage or destruction of furniture and equipment

Please refrain from eating in the bedroom.
Smoking is not allowed in the room. If you are found smoking or smelling in the room after you leave, you will be charged a penalty of 10,000 yen per day.
Any damage or destruction to furniture or equipment will be charged at an amount determined by us.

●Replacement of smart locks

If a smart lock is destroyed, a replacement fee of ¥60,000 will be charged.

●Shoes

Please remove your shoes inside the room.

●Kitchen

The number of dishes, pots, forks, etc. are checked. If any items are found to be missing, we will charge the amount determined by us.

●Bathroom

The number of towels, soap bottles, hair dryers, and other bathroom fixtures and appliances will be checked. If any of these items are found to be missing, we will charge the amount specified by us.
Please refrain from dyeing your hair in the bathroom. If any stains are found on the bathtub due to hair dyeing, the cleaning fee will be charged at the amount determined by our company.

●Cleaning

A cleaning fee of 10,000 yen will be charged for any additional cleaning or special work that is required beyond the normal cleaning.

●Bicycle rental

When using bicycles, please be careful not to lose or damage them. If a bicycle is found to be lost or damaged, the cost of repair or replacement will be charged.

●Pets are not allowed

Pets are not allowed on the premises.

●Injury

Please do not run on the premises or inside the rooms to avoid injury.
We will not be held responsible for any accidents, injuries or illnesses caused by the negligence of the guests during their stay. However, in the event of a serious injury or problem, please notify us immediately.

●Influencers’ Accommodation

Please note that it is strictly prohibited to transfer or share the special coupons provided to influencers with any third party. If it is discovered that a third party has used the special coupon, we may demand compensation for damages and take legal action.

●Lost and Found

We will contact the guests as soon as we find the lost and found. If there is no reply and the items are kept at the facility, they will be kept for one week and then discarded. After that, the lost property will be destroyed.

●Accommodation of minors

We do not allow minors (under 18 years old) to stay at the hotel alone without a person who has responsibility.