Terms and Conditions (House Rules)
Check In・Check Out
Check in : 16:00〜
Check Out 11:00
We need to submit following inforamtion for all guests staying in the house for Lodger’s Registry Book:
1. Full Name
2. Home address
4. Passport copies
Once we receive the information, we will send you the HOUSE GUIDE having the following information.
1. Transportation from Kansai International airport to the nearest station
2. Direction from the nearest station to the house (with street view photos)
3. Check-In/Out instructions
4. Appliance and amenities instructions
To know more about the new law here in Japan, please feel free to visit: Ministry of Land, Infrastructure, Transport and Tourism [Minpaku]
Please adhere to the following house rules.
By completing your booking, you agree to the following house rules: Thank you for your understanding.
●Use by non-registered customers
Only guests with reservations may use the room.
If any behavior is found to be in violation of the house rules, you will be asked to leave the room immediately without a refund. In addition, an additional charge of 20,000 yen per night will be incurred if the number of occupants exceeds the number of people who have reserved the room.
●Use of beds
We do not allow the use of more beds than the number of people reserved. If use is discovered, guests will be charged ¥3,500 per person for the number of beds in excess of the number of people reserved.
“Please be careful not to disturb neighboring residents, especially around the entrance and garden. Please be especially quiet between 10:00 p.m. and 8:00 a.m.
In the event of a visit by police officers or other trouble, you may be asked to leave the apartment immediately without refund, even if it is in the middle of your stay.”
Parties are not allowed indoors or on the premises.
Please keep check-out time strictly in mind that the cleaning staff will be waiting outside. In the event of a late check-out, an additional fee of 2000 yen per hour will be charged.
●Damage or destruction of furniture and equipment
Please refrain from eating in the bedroom.
Smoking is not permitted in the rooms. If smoking or odor is found in the room after vacating, an additional charge of 10,000 yen per day will be incurred.
Any damage or destruction to furniture or equipment will be charged at an amount determined by us.
●Replacement of smart locks
If a smart lock is destroyed, a replacement fee of ¥60,000 will be charged.
Please remove your shoes inside the room.
The number of dishes, pots, forks, etc. are checked. If any items are found to be missing, we will charge the amount determined by us.
The number of towels, soap bottles, hair dryers, and other bathroom fixtures and appliances will be checked. If any of these items are found to be missing, we will charge the amount specified by us.
Please refrain from dyeing your hair in the bathroom. If any stains are found on the bathtub due to hair dyeing, the cleaning fee will be charged at the amount determined by our company.
A cleaning fee of 10,000 yen will be charged for any additional cleaning or special work that is required beyond the normal cleaning.
When using bicycles, please be careful not to lose or damage them. If a bicycle is found to be lost or damaged, the cost of repair or replacement will be charged.
●Pets are not allowed
Pets are not allowed on the premises.
Please do not run on the premises or inside the rooms to avoid injury.
We will not be held responsible for any accidents, injuries or illnesses caused by the negligence of the guests during their stay. However, in the event of a serious injury or problem, please notify us immediately.
Please note that it is strictly prohibited to transfer or share the special coupons provided to influencers with any third party. If it is discovered that a third party has used the special coupon, we may demand compensation for damages and take legal action.
●Lost and Found
We will contact the guests as soon as we find the lost and found. If there is no reply and the items are kept at the facility, they will be kept for one week and then discarded. After that, the lost property will be destroyed.
●Accommodation of minors
We do not allow minors (under 18 years old) to stay at the hotel alone without a person who has responsibility.